Bad weather
When hiring please always check the weather of the day of your event/party, at least a week before so that arrangements can be made to avoid cancellations. In the event of bad weather for example wind, rain, storms, poor ground conditions also extremely hot conditions, the booking will be cancelled due to Health and safety, insurance purposes and protection of the equipment. We will do our best to accommodate you with a list of indoor venues, also work alongside you to try to ensure your event/party to continue. Worst case scenario is that we may need to rearrange the hire. In the event of a cancellation your booking fee will be valid for 12 months, which will allow you to reschedule with us within this time frame.
Why Bouncy Castles Can't Brave the Rain.
Bouncy castles, the epitome of childhood joy, may seem like they can withstand anything—except rain. But why? Here's the lowdown: 1. *Material Vulnerability:* Most bouncy castles are made of vinyl or PVC, materials prone to damage when wet. Rainwater can seep into the fabric, causing it to weaken, stretch, or tear. This compromises the structure's integrity and safety. 2. *Slippery Surface:* When wet, the surface of a bouncy castle becomes slick and hazardous. It increases the risk of slips, falls, and injuries for the children playing on it. Safety always comes first! 3. *Electrical Hazards:* Many bouncy castles come with blowers to keep them inflated. Rainwater can damage these electrical components, posing a serious risk of electric shock to anyone nearby. 4. *Mold and Mildew:* Moist conditions are a breeding ground for mold and mildew, which can quickly develop on a damp bouncy castle. Aside from being unsightly and smelly, they can also cause health issues for children with allergies or respiratory problems. 5. *Long-term Damage:* Even if the bouncy castle seems fine after a rainy day, the moisture can linger and cause mold growth over time. This can ruin the castle and make it unsafe for future use. So, while it's disappointing when the skies open up, it's best to keep the bouncy castle packed away until the sun comes out again. Safety and longevity are paramount, ensuring endless fun for many playtimes to come!
Payments and refunds
When hiring the equipment, an upfront non-refundable booking fee must be paid to secure the booking the outstanding amount must be paid the day before or before set up on the day. In the event of a cancelled booking the booking fee will be valid for 12 months. If you have paid the full amount before the event and a cancellation has been made, you will be refuded the amount minus the first initial booking fee. If the booking is canceled by you a second time the deposit will be lost.
UBOUNCE HIRE BOUNCY CASTLE INSTRUCTIONS HIRE AGREEMENT
These instructions are intended to help your children have a fun time, and ensure their safety. Please read and follow the safety and rental instructions listed, use your own common sense and have a great time!
When hiring the bouncy castle payment must be made BEFORE SET UP, if payment isn’t made on arrival or the day before, the inflatables will not be set up.
It is the responsibility of the person who is hiring the bouncy castle to ensure that all possible steps are taken to avoid injury to users or damage to the bouncy castle.
A responsible adult must closely supervise the bouncy castle at all times.
No adults are allowed on the inflatable unless you have hired an adult inflatable, otherwise the inflatables have an age limit specified. It is strictly prohibited for both children and adults to be on the bouncy castle at the same time. If children are on the inflatable, then no adults are allowed on the inflatable and vice versa. if you have hired a slide no more than 6 children at the specified age limit to be on the platform at any time and no more than 2 adults if it's the adult slide.
Always ensure that the bouncy castle is not overcrowded, and limit numbers according to the age and size of children using it. It is advised that children of mixed ages should not use the bouncy castle at the same time.
Do not allow children or adults to become boisterous, push, collide, fight or behave in a manner likely to injure or cause distress to others.
To avoid choking and mess, no food, drinks or chewing gum to be allowed on or near the bouncy castle. This may result in a fine.
All footwear, glasses, jewelry or any other hard, sharp or dangerous objects which could cause damage to other children or the equipment must be removed before using the bouncy castle.
NO FACE Paints, face glitter, including water based paints, party poppers, colored streamers, pens, ink, tattoos or silly string to be used either on or near the bouncy castle as these will stain the castle and may result in a fine.
No smoking or barbecues, NO fire pits on or near the bouncy castle. This can cause floating embers to land on the castle melting holes into it, also staining the castle with fire smoke, this will result in a fine.
No pets to be allowed on or near the bouncy castle.
Climbing, hanging or sitting on walls or beams of the bouncy castle is dangerous and must not be allowed.
Do not allow anyone to bounce on the front safety step as a child could easily bounce off the step and get hurt. The step is there to assist users in getting on or off.
Ensure that no one with a history of back or neck problems is allowed on the bouncy castle as indeed any child who is feeling unwell or taking medication.
If the bouncy castle is not being used for any part of the day, please switch the blower off at the mains.
Do not allow anyone to be on the bouncy castle during inflation or deflation or whilst deflated.
Please warn children of the tie down points (if appropriate) and make the area behind the unit, where the electrical blower is sited, out of bounds for children.
The bouncy castle should not be used if it becomes wet on the jumping area (NO WATER FIGHTS ON THE CASTLE) . If no shower cover is fitted and in the event of rain, the bouncy castle should not be used. Do not put washing up liquid on the castles.
In the event of heavy rain, it is strongly recommended that the bouncy castle be switched off. Any wetness, including bubbling (which is normal) can be dried with a towel.
Should the equipment fail for any reason, please ensure all users get off the bouncy castle immediately.
No unauthorized person should move the bouncy castle or tamper with the electrical equipment.
The inflatable must be returned in an acceptable condition, i.e., clean, unsoiled and undamaged. If it is badly soiled or damaged the hirer will be expected to pay an additional charge to cover the cleaning costs and our loss of earnings if the inflatable is rendered out of commission for any reason. Fees are as follows £50 if returned in an unclean condition or wet from non weather related incident (ie water fights) . If stained by face paint or any other type of body art or ink as stated above will be £150, £200 for a punctured castle, £150 for damaged blower, £300 for heavily damaged castle. Any other damages will be charged at cost of reflection or replacement
We at U bounce hire are not responsible for any accidents or damage that may be caused and by signing this agreement you agree to follow all the rules and regulations and that you can't not take legal action against U bounce hire for any reason.